Training · Copilot Curriculum

AI
University

Three levels of Copilot training designed to meet every member where they are — from first awareness to advanced agent building. Self-paced, hands-on, and built around the tools members already use every day.

Focus: Microsoft 365 Copilot
Levels: 101 · 201 · 301
Platform: Viva Learning · In-Person Workshops
Recognition: Haworth Pin Program Integration
201
Working Effectively with Copilot
Full-day class · Hands-on · Intermediate users · Deep practical Copilot skills
301
Advanced Copilot & Agent Use
Workshop format · Enthusiasts & power users · Agent building, CoE readiness

The Curriculum

From awareness
to mastery.

AI University is not a one-size-fits-all training. Each level is designed for a specific audience and builds on the one before — so members grow at the pace that's right for them.

101
Level 1
Introduction to AI
All Members
Self-paced. 30–60 minutes. Foundational AI literacy for every member regardless of role or technical background.
201
Level 2
Working with Copilot
Full-Day Class
Intermediate users. Full-day hands-on session. Deep practical Copilot skills with real Haworth work scenarios.
301
Level 3
Advanced & Agent Use
Enthusiasts & CoE
Power users and AI Champions. Workshop format. Agent building, advanced prompting, and Center of Excellence readiness.
101
Introduction to AI at Haworth
All Members · Self-Paced · Introductory

The foundation every member needs — regardless of role, function, or technical background. 101 is about building confidence and context, not technical skill. It answers the questions members actually have: What is AI? What is Copilot? How is Haworth using it? What should I know to stay safe and responsible?

What AI is and what it isn't — plain language, no hype
How Copilot works inside the M365 tools you already use
Haworth's AI Principles and responsible use expectations
Basic prompting — how to ask AI for help effectively
How to interpret AI output and when to trust it (or not)
Where to go for more — Insight AI, Viva Learning, AI Champions
201
Working Effectively with Copilot
Intermediate Users · Deeper Copilot & Agents

The hands-on deep dive. 201 is a full-day, in-person working session where members use Copilot on real Haworth scenarios — not contrived examples. By the end of the day, every attendee has used Copilot to draft, summarize, analyze, and create in the tools they use every day.

Copilot in Outlook — drafting, summarizing, managing email
Copilot in Teams — meeting summaries, action items, catch-up
Copilot in Word & PowerPoint — drafting, editing, creating
Copilot in Excel — data analysis, formulas, pattern recognition
Advanced prompting techniques — iteration, context, refinement
Role-specific use cases and hands-on practice scenarios
301
Advanced Copilot & Agent Use
Power Users · AI Champions · CoE Members

For members who have mastered Copilot daily use and are ready to go further — building agents, automating workflows, and helping their departments unlock new value. 301 is also the training track for AI Champions who want to facilitate and coach others.

Introduction to Copilot Studio and agent architecture
Building simple department-specific agents with triggers
Connecting Copilot to data sources and internal knowledge
Governance, security standards, and RACI for agent owners
Center of Excellence role — supporting peers and scaling adoption
Facilitator track for AI Champions who run internal training

Where Copilot Lives

Built into the tools
you already use.

Copilot isn't a separate application you have to open. It's embedded in the Microsoft 365 tools Haworth members use every day — which means the learning curve is lower than you think.

📧
Outlook
Draft replies, summarize threads, flag action items, manage inbox volume
💬
Teams
Meeting recaps, action items, catch up on missed calls, draft messages
📄
Word
First drafts, document summaries, rewriting and editing, tone adjustment
📊
Excel
Data analysis, formula suggestions, chart creation, pattern identification
📽️
PowerPoint
Slide creation from outlines, speaker notes, design suggestions, summarization
🔍
Microsoft 365 Chat
Cross-app search, document Q&A, knowledge retrieval across your work

Recognition

Learning that
earns recognition.

AI University completion is integrated into Haworth's pin recognition program. Every level you complete earns a designation — and levels 201 and 301 come with visible recognition that travels with you across your Haworth career.

Recognition matters because adoption requires reinforcement. When members see peers with AI University pins, it normalizes AI use and signals that learning is valued — not just expected.

🎓
AI Foundations · 101 Complete
Completed Introduction to AI at Haworth. Understands core concepts, Haworth's AI Principles, and basic Copilot awareness.
Copilot Practitioner · 201 Complete
Completed the full-day Copilot working session. Demonstrated hands-on proficiency across Outlook, Teams, Word, Excel, and PowerPoint.
🏆
AI Champion · 301 Complete
Completed advanced agent training. Qualified to serve as a departmental AI Champion and co-facilitate training for peers.

Start where you are

Every member starts
with 101.

AI University meets you where you are — whether you've never touched Copilot or you're ready to build your first agent. Start with 101. Go from there.